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Page 3 of 8  Successful Marina Product line and Services offer a comprehensive suite of software tools and Information Technology services that are total focused on the marina industry. The Successful Marina Product line consists of a series of integrated business modules that address specific business problems of a marine/boatyard/yacht club business. All the Successful Marina solutions are easy to use, system and compeletely configurable - scalable to your needs present and future. Successful Marina solutions (product line & sophisticated services) include: Successful Marina MMS: Powerful Multilingual Marina Management System (suitable also for yacht clubs, boatyards, etc) that is easy to use and learn Successful Marina Visual Management: Manage your Marina - Boatyard using your mouse via the interactive marina map Successful Marina Access Control & Security: Centralised access control of business premises and automatic invoicing of paid services Successful Marina Technical Support: Top-rated Customer Support for all your Successful Marina Solutions With Successful Marina you will have a bird's eye view across all aspects of your business: Rental of berths (wet & dry), long term berthing agreements, contract management, customer relationship management, yacht club membership, General Ledger, AR/AP, Haul out and Service yard services, purchasing and inventory, point of sale, mobile (PDA) devices. It is true. With SM the procedures that are necessary for running your business are automated. Finally you and your staff have time to focus on more important things.
Complicated and time-consuming tasks like accurate invoicing of all Customers, cash flow forecast, statistical and financial reports, periodical berth availability check, end of day/month/year reports, etc are carried out by the system automatically. The system shows the results you want on the marina map or a report format which can be viewed, printed, send by email/fax or even exported to Microsoft Word, Microsoft Excel and Acrobat Reader for further analysis. With SM you run your business with a mouse directly from the marina map! As a result your productivity skyrockets without extra effort and business operations run more smoothly than before. Make your business more successful financially: spend less - achieve more* (* in less time!) It is all about knowledge. The fuzzy logic of SM allows it to know every important detail about your business, anytime. The Relational DataBase combined with the powerful engine of SM, knows almost everything you want to know. For example the integrated berth locator can show you on the marina map all the mooring places that will be available in six months from today. The financials module can show you where your business is right now and predict what your bottom line will be by the end of the year. The system also knows which boats are out of the marina and for how long. When a boat with a yearly contract is out of the harbour, SM suggests possible scenarios on the map for hosting safely another Customer in its place thus increase profit. SM is the favourite tool of the Management Team. Real time availability/occupancy reports inform the manager about the current/future status of resources and how they can be optimized. Cash flow report is updated automatically every time there is a money flow. The manager can ask SM about the monthly/yearly income forecast and learn about the sum of money collected at any given day. Income reports show the income categorized in the Income Categories (e.g. Mooring Fees, Electricity, Water, Petrol, etc) you use. All data are calculated in real time for the time period selected while extra filters (e.g. ship category, customer category, etc) are also available for use. Comparison reports that compare two different years (e.g. this year and the last) are only a click away. Management Team Members can access this information even from a distance and stay informed while they are out of the office (in another city or on a business trip). When you realize what Successful Marina can tell you about your business, 24 hours a day 7 days a week, you will loose faith on the way you use to run things! Your business data is valuable. Customer's credit card numbers and personal data are just one example of the sensitive information you may have access to. SM has an integrated security system that safeguards access and use of all the information stored in it. Only an authorized user can access the system and according to his/her access level can only do the things that he/she is supposed to do (e.g. issue invoices only). All the things that a user can do within the system are recorded by the Audit System of SM 24hrs a day. This means that the Manager can check who issued an invoice and when, or how many users accessed a contract, which changed it, etc. With the Security and Audit system combined the Manager can create roles, assign responsibilities to colleagues and track events.  Prompt and comprehensive service to the Customer is a matter of major importance for every business. SM minimizes the time that the Customer usually spends waiting on the phone or in the marina office. The departure of the ship, issuing invoices, account's current balance and the daily weather forecast are now a matter of few clicks! As a result the marina staff has more time to concentrate on the needs of the Customer.
In addition, the Customer Satisfaction Survey System of SM makes sure that the Customer really receives the attention he/she deserves. Customer ratings, comments and suggestions are of critical importance for any marina manager that wishes to keep Customers coming back and spreading positive word-of-mouth advertising about the marina.
With Successful Marina more and more Customers will leave the marina smiling!
Click here for screenshots of the system
More features are added almost every week as Successful Marina improves continuously in order to help you improve your business. Improvements are based on marina owners, marina managers and marina staff comments/suggestions.
The Successful Marina's open architecture makes possible the addition of any extra feature (upgrade, new module, etc) you may need today or in the future. - Successful Marina is a multilingual marina system that can be adapted to marina's language preferences
- Successful Marina is the only complete business solution for marinas/boatyards on the market today. It combines the power and security of a desktop application (Successful Marina) with the benefits of the internet (Successful Marina Web)
- Successful Marina is continuously upgraded from the feedback and knowledge of the marinas already running the system and our Yearly Marine Industry Survey. A new version is introduced every year
- Successful Software provides complete IT solutions (software, hardware, customization, installation, training, support) to enterprises since 1991
- Successful Software's Technical Support service is rated 9 out of 10 by our Customers. No problem will stop your staff from serving your CustomersDifferent marinas have different needs. That is why Successful Marina comes in three different editions: SM Light, SM Basic and SM Enterprise. And for greater flexibility you can add any module that fits your specific business needs
- Successful Marina's open architecture makes possible the addition of any extra feature (upgrade, new module, report, etc) you may need now or in the future.
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