Successful Marina Blog
This blog is dedicated to marina-boatyard management and the Successful Marine (ex-Successful Marina) Management System.
Have you outgrown Microsoft Excel in your marina/boatyard? Watch for these signs.
Written by John Barbanas.
Many marinas and boatyards, even up to this day, are using a spreadsheet application, like Microsoft Excel, OpenOffice Calc, or LibreOffice Calc, to manage their business.
A spreadsheet application is a very attractive solution to start with for a number of reasons. The list below outlines some of them:
Read more: Have you outgrown Microsoft Excel in your marina/boatyard? Watch for these signs.
3 Myths About A Marina / Boatyard Management System
A must-know guide on what are the most common misconceptions marina managers/owners have regarding Marina and Boatyard Management Systems*
* Marina and Boatyard Management Systems are software solutions that are designed specifically for the effective operation of a Marina/Boatyard/Yacht Club.
Read more: 3 Myths About A Marina / Boatyard Management System
Customer retention in the era of the economic crisis
Written by John Barbanas.
During these challenging times, customer retention, or, in simpler terms, your business' ability to keep its existing customers (and their cash flowing into your business), is vital.
This article explains some of the most important practices your business should follow in order to maintain its bottom line.
Read more: Customer retention in the era of the economic crisis
Marine Customer Satisfaction Survey (berth holder questionnaire)
Written by John Barbanas.
Do you get feedback from your customers about your business? Well, you must. Getting feedback from them will help you identify problems and opportunities, improve your services, understand relationships and add to overall business growth.
And if you use a web-based survey system you can get advantage of the power of the internet to achive results in a much more cost effective and less time consuming way.
Read more: Marine Customer Satisfaction Survey (berth holder questionnaire)
In this article I will try to explain some of the critical factors that you have to take into account when you are selecting a cloud-based software for running a marina/boatyard.